Shipping Policy

Shipping Rates

  • singular pound if you're a Manchester Student

  • £2.95 if you're in the UK.

  • £5.36 minimum to EU countries (prices are weight based)

  • £6.30 minimum if International (prices are weight based)

Expected shipping times:

  • UK: 2-3 working days

  • Europe: 3-5 working days

  • International: 6-7 working days 

We will post everything  Royal Mail second-class /  international standard. All orders placed before 3pm will be shipped on the same day.

However, we are human and sometimes we do experience delays. In these circumstances, shipping can take up to a week, but we will be sure to let you know if this is the case.

 

We use 100% recycled cardboard packaging. This means that our shipping is slightly more expensive than some of our counterparts. But, we hope you agree that this is worth doing (to keep Greta happy and that).

Returns Policy

So, by law we have to accept returns (Boris is hella utilitarian). If you decide you do not like the product, you may return or exchange in within 14 days of receiving it.

Please email us if you would like to return a product and we will send you a returns for to print out and fill in.

However, there's a couple caveats we're throwing in here. This is to try and make sure we don't go into the deep black hole which is a mountain of debt. 

If you are returning the product because you just don't like it or it doesn't fit as you want then we will ask that you pay the return postage fee. We will then refund the cost of the product or give you a credit note, but not the postage and packaging cost. 

If you are returning because the product is faulty in anyway, then we will pay for P&P and refund you for your whole payment, or send you a new one. 

We want you to be happy with your product, but if there is something wrong then we will do what we can. However, please only request a return if that is the case :)